FAQs About Helo

What is Helo?

It is a social app with more than 100 Million users and mass of videos and images for free downloading, sharing, chatting, and making friends.

How do I sign up?

Simply download the Helo app for iOS or Android and create an account with your email or social media account (like Facebook, Twitter, etc).

How can I change my password?

If you registered with your email please go to the login page and find the option to retrieve your password.

Can I change my username or any other information on my profile?

You can change any information in your profile by following these steps: Account > Settings > Edit Profile.

Who can see my live stream?

Every Helo user that is logged in can watch your live stream. However, only your friends and followers will get notified via a push notification once you go live.

Are likes or hearts free?

Liking live streams or posts is free.

What are the gifts?

When you live stream your viewers can send you gifts. Those can be any of the animations or stickers in the app. Gifts are good for you because you can cash them out into your PayPal account. Every gift has a different value.

How can I purchase gifts?

To purchase gifts you’ll need Helo diamonds! Just click on any gift and the app will show you an option to “top up” your account with diamonds. You can also go to Account > Virtual Wallet. You’ll be able to pay with your Apple or Google Wallet.